All products purchased in store or online directly from VIDA Skin & Wellness are final sale and not eligible for return, refund, or exchange. 

 

VIDA Skin & Wellness is not responsible for lost or stolen packages marked delivered by carriers. A claim should be filed with the carrier in the event of a missing package marked as delivered. 

 

VIDA Skin & Wellness is not responsible for resending orders with incorrect addresses or missing apartment numbers.

 

VIDA Skin & Wellness is unable to redeliver to addresses with a history of lost packages or unsuccessful delivery. 

 

For any questions/concerns regarding your order please contact us

Email: Courtney@viidamed.com